First Getting Started

Getting up and running

The first step is to purchase a system via our website at www.festivalpro.com.  Once your payment has been received you will get an email with your login and also the details to log into your Configuration user.

Once you have these log ins you can go ahead and do things like connecting stripe, importing data, setting up your calendar and creating system users. 

Once you have got this setup, the next best steps are to think through your procedures and what you want to achieve with the software. A good starting point is our Get To Know Festival Pro Lessons. Then you should check out our default workflows for Artists, Contractors, Vendors and Volunteers, and then deciding if you need to make any changes to this process to fit your event, and if so, what new fields / forms etc.. you might need to setup.

Once you feel like you have the basics down, you can click the support tab to book in a tutorial session with us to go over any more advanced things you may need help setting up. This is the same way you would use to book any onboarding session you may have paid for during the checkout process.