Registrations

The registrations tab is where you can find all the entries related to that specific form. Every submission is recorded here and there are different filter tabs you can use to display only certain statuses of registrations:

Tabs

         Paid - These are registrations who have paid in full if charged fields. If you have a ticket generated that is free, completed orders will also show here (Complete is the equivalent on forms with no cost fields)

        Paid/Deposit - This shows registrations who have paid as described above AND those who have completed a deposit payment

        Deposit - This will show registrations who have completed a deposit payment         

        Unpaid / Incomplete - This shows people who began to fill in the form, but for some reason did not complete it 

        Refunds - This shows registrations which have been refunded in full or in part

        Resale - This shows registrations which have resold a ticket within our resellers section

        All  - This shows all of the above

Editing registrations 

You are able to edit somebodies registration and by clicking the edit button you effectively see the form the way they would whilst submitting it. Any changes you make will remain when you submit the form. It will also resend any confirmation email upon submission. 

    Viewing registrations

Clicking view registrations will let you view the information the registrant has filled in. 

    Issuing refunds

You can issue a refund to a registrant if required, this is actioned directly via stripe. You have three options 

Refund - This refunds an amount that you set and leaves any associated tickets valid for entry

Refund and Cancel - This refunds the full amount and voids any associated tickets

Log - If you have manually refunded somebody, in cash say but want to log this against the registration you can do this here

Marking as paid manually

The 'Paid' button will allow you to mark a registration as paid manually. Upon being marked as paid it will move to the paid tab and then also generate any tickets that are associated with the registration and send any confirmation email that is setup.

You can also use this function to mark someone as having paid just the deposit, if they part pay the amount.